M5Stack AI Pyramid Computing Box Pro 8GB Version (AX8850)
📦 Location of the warehouse: China
Free Shipping from $50 in the US, $70 for non-continental US
- US Delivery Time: 2~7 Business days.
- Non-Continental US Delivery Time: 3~9 working days.
- Pre-Ordering: If an item is unavailable, you can pre-order it. We'll dispatch once stock is replenished, usually within 10 working days. Special pre-sale products will specify the expected arrival time in the description.
- Express Shipping: Need it faster? Contact us via email or through our live chat support, and we'll arrange expedited delivery for you.
M5Stack AI Pyramid Computing Box Pro 8GB Version (AX8850)
AI Pyramid‑Pro is a uniquely pyramid‑shaped, high‑end AI computer built to handle intensive edge intelligence and local AI inference tasks. At its core is the Axera AX8850 SoC, combining an octa‑core Cortex‑A55 processor with a 24 TOPS @ INT8 NPU. This architecture ensures reliable performance for demanding workloads such as AI vision analytics, multimodal applications, and on‑device LLM execution. Equipped with 8GB LPDDR4x memory and a dedicated video engine, it supports 8K H.264/H.265 encode/decode and 16‑channel 1080p decoding, making it ideal for multi‑stream video processing and AI‑driven media solutions.
Featuring dual HDMI 2.0 ports (1 input + 1 output), dual Gigabit Ethernet, USB 3.0, and USB Type‑C, the AI Pyramid‑Pro provides versatile options for display connections, network integration, and device expansion. Designed as a desktop‑class edge AI platform, it is tailored for deployment in intelligent terminals and field AI computing. Whether powering AI PCs, smart gateways, or interactive systems, the AI Pyramid‑Pro delivers consistent local inference performance for scenarios like smart surveillance, AI vision hubs, and Immich photo servers.
Features
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Performance Highlights
- Axera AX8850 SoC
- Octa‑core Cortex‑A55 @ 1.7 GHz
- 24 TOPS @ INT8 NPU for accelerated AI workloads
- 8GB (4+4) LPDDR4x 64‑bit, 4266 Mbps memory bandwidth
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Comprehensive I/O Options
- 2× HDMI 2.0 (1 input + 1 output), supports 4K@60fps
- 4× USB‑A 3.0 ports (including 1 onboard)
- 2× USB Type‑C with USB Host + USB PD 3.0 100W
- 2× Gigabit Ethernet
- 1× microSD slot
- 2× HY2.0‑4P expansion connectors
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Audio System
- ES8311 codec
- ES7210 four‑mic array
- AW8737A amplifier
- Advanced Video Engine: 8K @ 30 fps H.264/H.265 encode/decode, 16‑channel 1080p decoding
- Security Features: AES/DES/3DES/SHA‑256 hardware encryption
- AXCL Framework Support: One‑click deployment for CNN, Transformer, CLIP, Whisper, Llama 3.2, Qwen 3, InternVL3 and more; simultaneous H.264/H.265 encode/decode/transcode
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Integrated STM32 Coprocessor for extended utilities
- Power monitoring
- OLED status display
- User control buttons
- RGB LED indicators
Package Contents
- 1 × AI Pyramid‑Pro
Applications
- AI PC & Edge Intelligent Terminals
- Smart Interactive Devices: Home Assistant, AIGC, voice cloning, meeting transcription
- AI Vision Gateways
- Local AI Smart Photo Album (Immich)
- AI‑Powered Smart Security (Frigate)
Specifications
| Specification | Parameter |
|---|---|
| SoC | Axera AX8850 |
| CPU | Octa‑core Cortex‑A55 @ 1.7 GHz |
| NPU | 24 TOPS @ INT8 |
| Video Encoder | 8K @ 30 fps H.264/H.265 encoding, scaling & cropping supported |
| Video Decoder | 8K @ 30 fps H.264/H.265 decoding, 16‑channel 1080p parallel decoding, scaling & cropping supported |
| Memory | 8GB 64‑bit LPDDR4x, 4266 Mbps (4+4) |
| Storage | 32GB eMMC 5.1 |
| Ethernet | 2× Gigabit Ethernet ports |
| USB‑A Ports | 4× USB‑A 3.0 (3× external + 1× internal onboard) |
| USB Type‑C Ports | 2× USB Type‑C (1× USB Host + 1× USB PD 3.0 100W, DC 9V/12V/20V compatible) |
| Multimedia Interface | 2× HDMI 2.0 digital A/V ports (1× output + 1× input), 4K@60fps supported |
| Cooling | Turbo cooling fan with EC intelligent thermal control |
| Audio Codec | ES8311 audio codec |
| Microphone | ES7210 microphone array input |
| Speaker | AW8737A amplifier, 4Ω 2W 2040 enclosed speaker |
| RGB LED | 48× RGB LEDs |
| SmartIO Status Display | OLED SSD1306 (32×128); supports IP address, system resource, custom text/graphic display Panel dimensions: 28.54 × 8.58 × 1.22mm |
| User Buttons | 2× user buttons (power on/off + OLED page navigation) |
| Power Requirement | PD input rated ≥ DC 9V@3A (27W) |
| Product Weight | 194.9g |
| Package Dimensions | 114.5 × 105.0 × 62.0mm |
| Gross Weight | 255.6g |
Power RequirementThis device requires a PD adapter with a minimum output of DC 9V@3A (27W). The unit will not power on with a DC 5V supply.
Memory AllocationMemory partitioning between the AI Pyramid‑Pro system and hardware acceleration resources is defined below:
8GB variant (4GB + 4GB): 4GB allocated to system memory; 4GB reserved for hardware acceleration tasks including NPU compute and video encode/decode.
This partitioning scheme ensures stable system operation while reserving dedicated memory for AI inference and multimedia processing.
I2C Bus NoticeAvoid accessing the RTC chip during microphone recording, as this may cause unstable behavior on the SYS_I2C bus.
RTC Clock NoticeAfter external power loss, the onboard RTC clock module retains timekeeping for up to approximately 20 hours.
Product Comparison
| Product Comparison | AI Pyramid
|
AI Pyramid-Pro
|
|---|---|---|
| DRAM | 4GB 64‑bit LPDDR4x, 4266 Mbps (2+2) | 8GB 64‑bit LPDDR4x, 4266 Mbps (4+4) |
| HD Digital Audio/Video Interface | 2x Output | 1x Input + 1x Output |
| Enclosure Color | Transparent | Gray |
1. General Shipping Information
- We provide premium shipping methods with a tracking number for each order.
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Shipping address should be input in English without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided. Please notify us of any address change before your order is marked "Shipped" to avoid parcel loss.
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Please contact our customer service staff immediately if you need to cancel or change an order. Once your order has reached "Shipped" status, it can no longer be canceled or changed in any way. To avoid complications, please recheck your shopping cart before checkout.
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We can ship all in-stock orders within 1 business day as your order has been confirmed.
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All items are inspected before dispatch and are carefully hand-packed.
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With standard courier practice, you need to check the contents of the parcel before signing for your goods. Otherwise, we will not be held responsible for any damage that may have occurred in transit.
2. Shipping Options & Rates (United States)
(For Products in the US Warehouse & Global Warehouse)
2.1 Continental U.S. (50 States)
| Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|
| USPS Ground Advantage | $0.00 - $5.00 | $9.99 | 3-7 Business Days |
| USPS Ground Advantage | $5.00 - $50.00 | $5.99 | 3-7 Business Days |
| USPS Ground Advantage | Over $50.00 | Free | 3-7 Business Days |
|
USPS Priority Mail (Faster Option) |
$0.00 - $50.00 | $19.99 | 1-4 Business Days |
| USPS Priority Mail | Over $50.00 | $17.59 | 1-4 Business Days |
2.2 Non-Continental U.S.
(Includes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, etc.)
| Shipping Method | Order Value | Cost | Est. Delivery |
|---|---|---|---|
| USPS Ground Advantage | $0.00 - $5.00 | $9.99 | 5-9 Business Days |
| USPS Ground Advantage | $5.00 - $70.00 | $7.99 | 5-9 Business Days |
| USPS Ground Advantage | Over $70.00 | Free | 5-9 Business Days |
Important Notice:
- Before placing your order, please check the inventory location on the product page to confirm the delivery timeframes.
- For products stored in the Global Warehouse (Shenzhen), we will ship them directly from China.
- If you place an order for products from both the U.S. warehouse and the Global warehouse, we will ship your order separately: the products from the Global warehouse will be sent from China, and the products from the U.S. warehouse will be sent from the U.S. warehouse.
3. Warehouse Locations
Our products are stored in both our U.S. and Global warehouses to provide more flexible logistics solutions. On each product's description page, we indicate the specific warehouse location.
3.1 U.S. Warehouse
For products stored here, we use USPS for shipping. Logistics within U.S. are very efficient, with an estimated delivery time of 3-7 business days.
3.2 Global Warehouse (China)
Located in Shenzhen, Guangdong.
For orders shipping from our Global Warehouse, we typically use YunExpress. Given the complexities of international shipping, the estimated delivery time is around 10 business days, though this may vary due to customs processes.
4. Customs and Taxes
Effective Date: December 10, 2025
At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.
1. Warranty Policy
A. Standard Limited Warranty (Global & US)
For customers in the United States, Asia, and other non-EU regions:
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Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.
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Coverage: This warranty covers defects in material and workmanship under normal use.
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Resolution: We will repair or replace defective units at no charge.
B. Statutory Rights for EU/UK Customers (EU Compliance)
If you are a consumer residing in the European Union or the UK purchasing from our global site:
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Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.
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Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.
C. Warranty Exclusions (Applies to ALL Regions)
Warranty coverage is VOID if the damage is caused by:
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Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.
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Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.
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Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).
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Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.
Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.
2. Return & Refund Policy
A. Return Window
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Standard: You may request a return within 31 days of receiving your order.
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EU Customers: You have the statutory right to withdraw from the contract within 14 days of receipt without giving a reason.
B. Refund Conditions & Restocking Fees
To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.
1. Full Refund (100%)
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The item is Brand New, Unopened, and Unused.
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The original packaging is intact and sealed.
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All accessories are present.
2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (or "Compensation for Loss of Value" for EU customers) from the refund.
Deductions apply if:
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Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.
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Damaged Packaging: Original box is torn, written on, or missing.
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Technical Modification: The device has been powered on, programmed/flashed, or soldered.
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Broken Seals: Anti-static bags or security seals have been opened.
Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.
C. Shipping Costs
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Defective / Wrong Item: OpenELAB covers the return shipping cost.
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Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.
3. Return Process (RMA)
To ensure a smooth return process, please follow these steps:
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Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.
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RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.
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Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).
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Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
