Home Seeed Studio Sonoff Zigbee 3.0 USB Dongle Plus–ZBDongle-E

Seeed Studio Sonoff Zigbee 3.0 USB Dongle Plus–ZBDongle-E

Sale price $34.68
SKU: Seeed-113991082

📦 Location of the warehouse: China

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Free Shipping from $50 in the US, $70 for non-continental US

- US Delivery Time: 2~7 Business days.

- Non-Continental US Delivery Time: 3~9 working days.

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Guarantee & Return Policy

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 30 days of receiving your order.

  • EU Customers: You have the statutory right to withdraw from the contract within 14 days of receipt without giving a reason.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (or "Compensation for Loss of Value" for EU customers) from the refund.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been powered on, programmed/flashed, or soldered.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.
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- Pre-Ordering: If an item is unavailable, you can pre-order it. We'll dispatch once stock is replenished, usually within 10 working days. Special pre-sale products will specify the expected arrival time in the description.

- Express Shipping: Need it faster? Contact us via email or through our live chat support, and we'll arrange expedited delivery for you.

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Seeed Studio Sonoff Zigbee 3.0 USB Dongle Plus–ZBDongle-E

Seeed Studio Sonoff Zigbee 3.0 USB Dongle Plus–ZBDongle-E

$34.68

🧩 Zigbee 3.0 USB Dongle Plus – ZBDongle-E

Universal Zigbee Gateway for Smarter Automation

The ZBDongle-E is a versatile Zigbee 3.0 USB stick, built on the powerful EFR32MG21 chipset 🧠. Pre-flashed with EZNet 6.10.3 coordinator firmware, it’s ready to use right out of the box—no manual flashing required! ⚙️

Plug it into your system to instantly create a local Zigbee gateway for platforms like:

  • 🏡 Home Assistant

  • 🧠 openHAB

  • 🔄 Zigbee2MQTT

  • 🛠️ Other open-source automation frameworks

Enjoy fast, secure, and local control of all your Zigbee devices—no cloud dependency, just pure smart home freedom. 🌐🔒

 

🧩 Zigbee 3.0 USB Dongle Plus – ZBDongle-E

Universal Zigbee Gateway for Smarter Automation

The ZBDongle-E is a compact and powerful Zigbee 3.0 USB stick, designed to transform your PC or Raspberry Pi into a local Zigbee gateway. Pre-flashed with EZNet 6.10.3 coordinator firmware, it’s ready to use out of the box—no manual flashing required! ⚙️

Effortlessly integrate with popular smart home platforms like: 🏡 Home Assistant | 🧠 openHAB | 🔄 Zigbee2MQTT | 🌐 loBroker | 🧩 Domoticz & Jeedom Zigbee Plugins


🌟Features

  • 📡 High-Quality Communication Equipped with an SMA interface for an external rotatable antenna and +20dBm output gain, ensuring extended signal reach and stable connectivity.

  • 🧠 Powerful MCU – EFR32MG21 Built on Silicon Labs’ EFR32MG21 SoC, optimized for Zigbee, Thread, and Bluetooth Mesh applications—ideal for smart lighting, gateways, voice assistants, and energy meters.

  • 💻 Cross-Platform Compatibility Supports Linux, Ubuntu, Raspbian, Windows, and macOS (Windows/macOS require driver installation).

  • 🔐 Secure & Certified Features AES-128 encryption for secure device communication. Certified by CE, FCC, and RoHS for safety and reliability.

  • 🔌 Wide Device Support Compatible with Zigbee switches, temperature/humidity sensors, door/window sensors, and more. Can also be flashed with router firmware to extend Zigbee network coverage.

  • 🧱 Robust Build for Indoor Use Operates in temperatures from -10°C to 40°C and altitudes up to 2000m. The aluminum housing minimizes signal interference from nearby electronics.

 

Specification

 

MCU

 

EFR32MG21

Serial Interface Protocol

EmberZNet (EZSP)

USB-Serial Chip

CH9102F

 

Input

 

5VDC 100mA Max

Output Power

20dBm(default)

 

Antenna

 

External antenna (Manual installation)

 

Zigbee

 

Zigbee 3.0(IEEE 802.15.4)

 

Security

 

WPA/WPA2

Flow Control

Software flow control

 

Encryption type

 

AES-128

 

Working temperature

 

-10°C~40°C

 

Working height

 

≤2000m


Application

  • 🏡 Universal Zigbee Gateway for Home Assistant Seamlessly integrates with Home Assistant to locally manage and automate all your Zigbee devices.

  • 📡 Extended Network Coverage Functions as a Zigbee router to boost signal strength and expand your smart home network range.




Part List

Zigbee 3.0 USB Dongle Plus–ZBDongle-E ×1
Antenna ×1
User Manual ×1

1. General Shipping Information

  • We provide premium shipping methods with a tracking number for each order.
  • Shipping address should be input in English without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided. Please notify us of any address change before your order is marked "Shipped" to avoid parcel loss.
  • Please contact our customer service staff immediately if you need to cancel or change an order. Once your order has reached "Shipped" status, it can no longer be canceled or changed in any way. To avoid complications, please recheck your shopping cart before checkout.
  • We can ship all in-stock orders within 1 business day as your order has been confirmed.
  • All items are inspected before dispatch and are carefully hand-packed.
  • With standard courier practice, you need to check the contents of the parcel before signing for your goods. Otherwise, we will not be held responsible for any damage that may have occurred in transit.

 

2. Shipping Options & Rates (United States)

(For Products in the US Warehouse & Global Warehouse)

2.1 Continental U.S. (50 States)

Shipping Method Order Value Cost Est. Delivery
USPS Ground Advantage $0.00 - $5.00 $9.99 3-7 Business Days
USPS Ground Advantage $5.00 - $50.00 $5.99 3-7 Business Days
USPS Ground Advantage Over $50.00 Free 3-7 Business Days
USPS Priority Mail
(Faster Option)		 $0.00 - $50.00 $19.99 1-4 Business Days
USPS Priority Mail Over $50.00 $17.59 1-4 Business Days

  

2.2 Non-Continental U.S.

(Includes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, etc.)

Shipping Method Order Value Cost Est. Delivery
USPS Ground Advantage $0.00 - $5.00 $9.99 5-9 Business Days
USPS Ground Advantage $5.00 - $70.00 $7.99 5-9 Business Days
USPS Ground Advantage Over $70.00 Free 5-9 Business Days

 

Important Notice:

  • Before placing your order, please check the inventory location on the product page to confirm the delivery timeframes.
  • For products stored in the Global Warehouse (Shenzhen), we will ship them directly from China.
  • If you place an order for products from both the U.S. warehouse and the Global warehouse, we will ship your order separately: the products from the Global warehouse will be sent from China, and the products from the U.S. warehouse will be sent from the U.S. warehouse.

   

3. Warehouse Locations

Our products are stored in both our U.S. and Global warehouses to provide more flexible logistics solutions. On each product's description page, we indicate the specific warehouse location.

3.1 U.S. Warehouse

Located in Dover, Delaware (19901).
For products stored here, we use USPS for shipping. Logistics within U.S. are very efficient, with an estimated delivery time of 3-7 business days.

3.2 Global Warehouse (China)

Located in Shenzhen, Guangdong.
For orders shipping from our Global Warehouse, we typically use YunExpress. Given the complexities of international shipping, the estimated delivery time is around 10 business days, though this may vary due to customs processes.

To ensure that your order is delivered within your desired timeframe, we recommend reviewing the warehouse information provided on the product pages before placing your order.   

 

4. Customs and Taxes

Effective Date: December 10, 2025

At OpenELAB, we are committed to providing accurate product descriptions and high-quality electronics. The following policy outlines your rights and obligations, designed to be fair to both our customers and our business operations globally.

1. Warranty Policy

A. Standard Limited Warranty (Global & US)

For customers in the United States, Asia, and other non-EU regions:

  • Warranty Period: OpenELAB provides a 12-month warranty from the date of delivery.

  • Coverage: This warranty covers defects in material and workmanship under normal use.

  • Resolution: We will repair or replace defective units at no charge.

B. Statutory Rights for EU/UK Customers (EU Compliance)

If you are a consumer residing in the European Union or the UK purchasing from our global site:

  • Statutory Guarantee: You are entitled to a 24-month statutory guarantee for conformity defects present at the time of delivery, in accordance with EU consumer protection laws.

  • Relation: The Standard Limited Warranty (Section 1.A) applies in addition to, and does not replace, your statutory rights.

C. Warranty Exclusions (Applies to ALL Regions)

Warranty coverage is VOID if the damage is caused by:

  1. Misuse: Incorrect installation, reverse polarity, or exceeding voltage limits.

  2. Unauthorized Modification: This explicitly includes soldering, cutting pins, modifying the PCB, or flashing unauthorized/beta firmware that "bricks" the device.

  3. Physical Damage: Drops, moisture/water damage, or electrical surges (lightning).

  4. Normal Wear & Tear: Consumable parts (e.g., batteries), unless defective upon arrival.

Note: For non-warranty repairs (e.g., customer-induced damage), we may offer repair services for a fee. Shipping and diagnostic costs will be borne by the customer.

2. Return & Refund Policy

A. Return Window

  • Standard: You may request a return within 30 days of receiving your order.

  • EU Customers: You have the statutory right to withdraw from the contract within 14 days of receipt without giving a reason.

B. Refund Conditions & Restocking Fees

To protect against policy abuse, the refund amount is strictly determined by the condition of the returned item.

1. Full Refund (100%)

  • The item is Brand New, Unopened, and Unused.

  • The original packaging is intact and sealed.

  • All accessories are present.

2. Partial Refund (Restocking Fee / Value Depreciation)
If the item is returned in a condition that prevents it from being sold as new, OpenELAB reserves the right to deduct a Restocking Fee (or "Compensation for Loss of Value" for EU customers) from the refund.
Deductions apply if:

  • Signs of Use: Visible scratches, mounting marks on screw holes, or fingerprints.

  • Damaged Packaging: Original box is torn, written on, or missing.

  • Technical Modification: The device has been powered on, programmed/flashed, or soldered.

  • Broken Seals: Anti-static bags or security seals have been opened.

Depending on the severity of the usage/damage, the deduction may range from 15% to 50% of the product price. Items damaged beyond repair due to misuse will not be refunded.

C. Shipping Costs

  • Defective / Wrong Item: OpenELAB covers the return shipping cost.

  • Customer Remorse (Changed Mind / Ordered Wrong Item): The customer is responsible for all return shipping costs to our designated return center (located in the US, Germany, or China, depending on your region). Original shipping fees are non-refundable unless required by local law.

3. Return Process (RMA)

To ensure a smooth return process, please follow these steps:

  1. Authorization: Contact us at info@openelab.io before returning any item. Returns without prior authorization will not be accepted.

  2. RMA Number: We will provide you with a Return Merchandise Authorization (RMA) number and the correct return address.

  3. Packing: Ship the item back in its original packaging with the RMA number clearly marked on the shipping label (not on the product box).

  4. Tracking: We strongly recommend using a trackable shipping method. OpenELAB is not responsible for returns lost in transit.